Desktop as a Service (DaaS)
IT teams are looking to tighten security, streamline infrastructure, and accelerate user onboarding. With XTIUM's Gartner® recognized DaaS, employees get fast, secure access to company applications and data on any endpoint - at home, in the office, or on the go.
Hybrid Work Has Increased Risks. The Status Quo Isn't Enough.
60%
Percentage of employees now working remotely across the globe.
78%
Rise in average cost of a data breach from 2023 to 2024.
70%
Percentage of ransomware attacks specifically targeting user endpoints, making unsecured desktops a prime entry point.
30%
Percentage of businesses citing increased IT complexity as a major roadblock to scaling their operations.
The New Approach
DaaS: Solving Security Risks & IT Overload
Edge Security
With DaaS, your data never lives on the endpoint—so even if a laptop is lost or stolen, there’s nothing to recover. Everything stays secure in the public or private cloud of your choice, reducing the risk of breaches and data loss.
Predictable Costs
Legacy infrastructure comes with hidden costs—maintenance, unexpected upgrades, and downtime. DaaS gives you a predictable per-user cost, bundling infrastructure, updates, and support into a straightforward monthly fee.
Scale in Minutes, Not Weeks
Hiring a new team? Expanding for a project? With DaaS, IT can spin up desktops in minutes instead of waiting weeks for hardware procurement and setup. Deploy anywhere, instantly.
IT Management, Simplified
No more scrambling to patch individual devices. DaaS lets IT teams manage updates, security, and troubleshooting from a single platform—reducing complexity while improving control.
Minimize Hardware Refresh
Extend the lifespan of existing devices. Hosting desktops in the cloud delivers a high-performance experience on older devices—offering the feel of the latest technology without costly upgrades.
Phenomenal Support
Offload desktop management and maintenance to our technology experts while staying in control and focused on strategic priorities. With Managed DaaS, your IT team can do more with fewer resources.
DaaS Toolkit
2025 Gartner Magic Quadrant Report for Desktop as a Service
Securing your Edge vs. User Experience
The Level of Effort in Implementing DaaS
How to Decide: Public vs. Private Cloud
VIDEO
True Cost of DaaS
DaaS is often perceived as too costly because it is viewed as an alternative to replacing extra hardware. The reality is that DaaS is a security-enablement and productivity-enhancing solution that centralizes where you work and minimizes:
- Time spent on patching, software and hardware upgrades
- Data center, device, support and upfront infrastructure costs
- Unexpected costs (such as the cost of a security breach).
How IT Leaders Leverage DaaS
Hybrid and Remote Teams
Let your employees securely log in to their work desktops from anywhere. With instant access to company apps and files, your team can stay productive and collaborate seamlessly and securely—no matter where they are.
Industries: **BPO
| Financial | Insurance**
Key Solutions:
- Seamless User Experience
- Access to Company Apps
- Reliable Network Connectivity & Security
Industries with Security and Compliance Needs
With DaaS, your data never has to leave the datacenter, ensuring sensitive information remains protected across all devices and environments while meeting stringent industry standards like HIPAA, and PCI-DSS.
Industries: **Healthcare
| Financial | Banking | Insurance | Government**
Key Solutions:
- Consolidation
- Organization
- Compliance
Contractors, Seasonal and Dynamic Workforces
Quickly adapt to fluctuating workforce needs. Whether you’re hiring temporary staff, launching new projects, or expanding into new markets, you can scale desktops up or down in minutes without additional infrastructure costs.
Industries: **Retail
| Financial | Contractor | Education**
Mergers and Acquisitions
DaaS streamlines the acquisition process for organizations by simplifying migration and introducing a predictable cost model. It enables IT to quickly provision all users with secure remote access to their company data and have them fully integrated into the new systems. This makes cost forecasting easier, speeds up onboarding and reduces downtime.
Disaster Recovery and Business Continuity
Ensure your team can continue working during unexpected events like natural disasters or cyberattacks. With XTIUM DaaS, employees can access their work environment securely from any device, minimizing downtime and keeping operations on track.
Facing a Hardware Refresh Challenge
Windows 10 is approaching end of life in October 2025. Organizations relying on legacy hardware are vulnerable to security risks, compliance challenges, and significant capital expenditures for hardware refreshes.
Recognized as a Visionary in the 2025 Gartner® Magic Quadrant™ for Desktop as a Service – 2x a Challenger
| 1x a Visionary
Gartner® has recognized XTIUM (formerly ATSG) in every Magic Quadrant™ for Desktop as a Service Report thus far.
Case Study
National Asset Direct Cuts IT Costs by 47% with XTIUM DaaS
National Asset Direct, a leader in debt management services, faced escalating IT expenses due to an outdated desktop environment. By implementing XTIUM's DaaS, they achieved:
- 47% Reduction in IT Operating Costs: Significantly lowered expenses led to higher profitability.
- Increased Workforce Productivity: Improved desktop performance enabled employees to work more efficiently.
- Enhanced IT Control and Flexibility: Streamlined management processes allowed for swift adaptation to market changes.
Discover How We Can Reduce Your IT Costs
Powerful Features for Managing Modern Workspaces
Flexible Multi-Cloud Deployments
Deploy DaaS on the cloud of your choice-Private, Microsoft Azure, AWS, or Hybrid.
Intuitive, Automation-driven Portal
Easily access usage metrics and manage all VMs—session-based, pooled, and persistent—from one interface.
Digital Employee Experience (DEX)
Get real-time visibility into resource consumption and experience lag-free video calls with RTAV.
Take a Look Inside Our DaaS Platform
This is how our customers manage their virtual desktop environment—end to end. From provisioning and performance insights to app deployment and vendor control.
Ops Intelligence, Not Just Stats
Spot trends, flag risks, and get ahead of capacity issues—without pulling reports from 10 tools.
Provision Like a Pro
Start, stop, reboot, group, label, or delete VMs in seconds. Full control, zero wait time.
Desktops on Demand
Prebuilt Windows and Linux images, ready to launch. No tickets. No delays.
Why XTIUM?
Deep Solution Expertise
Get more done with direct access to experts with 25+ years of experience in managed cloud, disaster recovery, backup and business continuity. We can handle patching, maintenance, and daily admin tasks to enable your team to focus on strategy instead of firefighting.
End-to-End Support
From seamless deployment to day-to-day operations, we work by your side and handle everything—so your IT staff can focus on innovation and strategic priorities. With proactive monitoring, security-first architecture, we help businesses stay agile and resilient.
Tailored Hybrid Solutions
Unlike most providers that offer a one-size fits-all platform, we offer flexible, multi-cloud DaaS across Citrix, VMware Horizon. and Azure. We integrate with public (Azure), private (XTIUM), and hybrid environments, so you get a custom-fit solution—not a forced migration.